Guest Courtesies

Reservations

Appointments are highly encouraged although we will try out best to accommodate walk-ins. Please inform your Jewel therapist if you are pregnant, require special assistance, or if you prefer a male or female therapist. A credit card or gift certificate will be used to secure your reservation.

Appointment Arrival Time

For your first Jewel treatment visit, please arrive ten minutes prior to your scheduled appointment time so you can complete our guest profile.

Appointment Late Arrivals

Jewel regrets that late arrivals will not receive an extension of scheduled therapy time. Should you arrive late, the length of your treatment may be shortened to prevent further delays. Late arrivals are still responsible for full treatment fees.

Appointment Cancellations

Should you need to cancel or reschedule your reservation, please allow a 24 hour notice. A cancellation made less than 24 hours may be charged a $25 fee and no shows may be charged full price of services.

Group Events

Proper coordination of your group's reservation requires additional time on the part of Jewel's staff to ensure your visit to Jewel Day Spa is a success. Please inquire with our Front Desk on event planning.

Product Return Policy

Should you need to return a product purchased at Jewel Day Spa, the product and receipt should be made within 30 days of the purchase. Only a Jewel store credit will be issued. Gift certificates are not redeemable for cash.

Your Jewelry and Valuables

Please leave all jewelry and valuables at home. Jewel Day Spa cannot be responsible for jewelry or valuables lost or left behind.

Please note: we no longer have the Tea Room as part of the Spa.  Our former Tea Room is now available for Group Events and Rentals.

 Jewel Day Spa is open Mon-Thurs. 9-7pm, Fri. 9-6pm and Sat. 9-3pm. 
For group events and bridal parties, please make inquiries on available hours.
All services available by appointment. Please call in advance to guarantee availability.  Please inform us if you are pregnant or require special accomodations.

You will be asked to secure your appointment with a credit card or gift certificate.  If less than 24 hours notice is given for a cancellation or rescheduling, you may be charged a $25 cancellation fee. In the event of a "no show" you may be charged full fees for all services scheduled.

 Please leave all jewelry and valuables at home. To help maintain the serenity of Jewel, we ask that you please mute all cell phones and beepers, and please leave children at home. We cannot provide childcare during your spa services. Thank you.